Track Your Order
Where's my order?
As soon as your order ships, we send a confirmation email containing your tracking number and a tracking link. That email is the fastest way to follow your package.
Can't find the email?
- Check your spam, promotions, or junk folder — shipping notifications often land there.
- Search your inbox for "TheGoodiesHub".
- Confirm you're checking the same email address you used at checkout.
Check your order status online
You can view all of your orders and their current status by logging into your account:
You don't need a password — enter the email address you used at checkout and we'll send you a one-time login code.
When will tracking start updating?
Please allow up to 48 hours after you receive your shipping confirmation for the carrier to scan the package and begin showing movement. Until then, tracking may show "label created" or no information at all. This is normal and doesn't mean anything is wrong.
How long should it take?
- Processing: 1–3 business days
- Shipping: 3–7 business days
- Total: usually 4–10 business days
Full details are in our Shipping & Delivery policy.
Still stuck?
If your tracking hasn't updated in more than 5 business days, or your order is past the estimated delivery window, email us at info@thegoodieshub.com with your order number. We reply within 24 hours, Monday to Friday, and we'll chase the carrier on your behalf.
If a package is confirmed lost in transit, we'll send a replacement or issue a full refund — your choice.